REFUND AND RETURN POLICY
We, Robokode Innovations want you to be completely satisfied with your purchase. If you’re not satisfied for any reason, you may be eligible for a refund.
PHYSICAL PRODUCTS
To be eligible for a refund, please contact us within [2] days of receiving your order.
• Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You will be responsible for the return shipping costs.
• Once we receive your returned item, we will inspect it and notify you of the status of your refund.
Refund Turnaround Time
- Once the refund is processed, the amount will be credited to the customer’s bank account. Please allow an additional [5 to 7] business days for the credited amount to reflect in your bank statement.
- Refund Processing Timeframe: 5-7 business days
- Credit to Customer’s Bank Account: Additional 2-3 business days
DIGITAL SERVICES
• Refunds for digital services are available within [2] days of purchase.
• To request a refund for digital services, please contact us with your order details.
• Refunds for digital services are subject to our assessment of the usage and compliance with our terms and conditions.
NON-REFUNDABLE ITEMS
• Some items are non-refundable, including one time webinar registration fee if any
RETURN POLICY
.• If you wish to return a physical product, please contact us within [2] days of receiving your order to initiate the return process.
• Your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging.
• You will be responsible for the return shipping costs.
• Once we receive your returned item, we will inspect it and notify you of the status of your return
EXCHANGE POLICY
• We currently do not offer exchanges. If you need a different size or product, please initiate a return and place a new order.
CONTACT INFORMATION
• If you have any questions about our refund and return policy, please contact us at [email protected].