Shipping and Digital Services Policy
Shipping Rates and Delivery Estimates
• We charge standard shipping rates on all orders within India.
• Shipping rates for international orders and expedited shipping options are calculated at checkout.
• Delivery estimates will be provided during the checkout process
Order Processing Time
• All orders, including digital services, are processed within [2] business days (excluding weekends and holidays).
• Orders placed after [2.00pm IST] will be processed the next business day.
Shipping Confirmation and Order Tracking
• Once your order has been shipped (for physical products), you will receive a shipping confirmation email with tracking information.
• For digital services, you will receive an email confirmation with access details if applicable.
Customs, Duties, and Taxes
• Robokode.com is not responsible for any customs and taxes applied to international orders. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).
• Digital services may be subject to local taxes or regulations based on the customer’s location.
Damages
• Robokode.com is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team to file a claim. Please save all packaging material and damaged goods before filing a claim.
International Shipping Policy
• We ship internationally. Please note that international shipping may incur additional charges, and delivery times may vary.
Digital Services
For digital services related to education, access details will be provided via email upon successful payment.
• Refunds for digital services are subject to our www.Robokode.com/Refund_policy
Returns Policy
• Please refer to our www.Robokode.com/Refund_policy for information on returning physical items.
Contact Information
• If you have any questions about the shipping and digital services policy, please contact us at [email protected]